Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

1. Are you a factory or a trading company?

We are factory and owned 2 different factories (artificial plants and waterproof coating) with 200 workers in total.

2. What are your hot items?

We do have 10 professional designers and over 250 skus will come true each year and our main products are artificial green wall, artificial boxwood.

3. How about the Shipping Method?

DHL/UPS/TNT/FedEx and other air shipments and sea shipments are all workable. In one word, we could do any shipments you wanted.

4. How about the delivery date?

In General, the delivery date will be 14 working days for normal buy quantity. But if bigger order, please check us further.

5. How about the label and the logo?

Customize label and logo are workable.

6. How about the MOQ?

Lower MOQ of 40PCS per style.

7. How long is the warranty period of your products?

All our goods are 4-5 years warranty and we will do free replacement for all the problem items.

Ready to get started? Contact us today for a free quote!

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